Privacy Policy

At qualitytoolshop, your privacy and personal information are important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.qualitytoolshop.com and make a purchase.

1. Information We Collect

We may collect the following types of personal data:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
Order Details: Products purchased, order history, and communication related to your order.
Technical Data: IP address, browser type, device information, and usage behavior on our site.
Cookies and Tracking Technologies: For site performance, analytics, and personalization.

2. How We Use Your Information

We use your personal data for:

Processing and fulfilling your orders
Communicating order confirmations, shipping updates, and customer service replies
Providing a personalized shopping experience
Improving our website performance and functionality
Marketing (if you have opted-in to receive emails)
Fraud detection and compliance with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

Legal authorities: Only when required by law or to protect our rights
Analytics partners: To better understand and improve our website traffic and usability

4. Data Storage and Security

We implement industry-standard security measures, including SSL encryption and secure servers, to protect your data. We retain your data only as long as necessary for the purpose for which it was collected.

5. Cookies

We use cookies and similar technologies to:

Remember user preferences
Track website usage and performance
Enable core site functionalities (such as shopping cart and login)

You can manage or disable cookies via your browser settings, but this may affect the functionality of the site.

6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data
Request restriction of processing or object to data processing
Withdraw consent at any time (for marketing communications)
To exercise your rights, please contact us at support@qualitytoolshop.com.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies separately.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Continued use of the site implies acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or your personal data:

📧 Email: support@qualitytoolshop.com
📍 Address: ENDA TRADING CO., LIMITED
RM D5, 5/F
King Yip Factory Building
59 King Yip Street
Kwun Tong
Hong Kong
🌐 Website: www.qualitytoolshop.com