Shipping Policy

Thank you for shopping at qualitytoolshop. We are committed to providing fast, reliable, and transparent shipping services for every order placed through our website www.qualitytoolshop.com.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

During peak seasons or promotional sales, processing times may be slightly longer.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on:

• Destination (domestic or international)

• Shipping method selected

• Order weight and dimensions

Estimated delivery times (after dispatch):

Please note these are estimated times and actual delivery may vary.

3. Shipping Carriers

We work with trusted shipping carriers including but not limited to:

• USPS

• UPS

• FedEx

• DHL

• Local couriers (where applicable)

4. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to check the status of your shipment on the carrier’s website.

5. Customs, Duties, and Taxes

[Your Company Name] is not responsible for any customs and taxes applied to your international order. All fees imposed during or after shipping (tariffs, taxes, customs duties, etc.) are the responsibility of the customer.

6. Damages & Lost Packages

We are not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim. We recommend taking photos of the damaged packaging and product for documentation.

If your package is lost in transit and not marked as delivered, contact us at support@qualitytoolshop.com and we’ll assist in resolving the issue.

7. Delivery Issues & Delays

Delays can occur due to weather, customs inspections, or high order volumes. While we work hard to ensure timely deliveries, we do not guarantee shipping timeframes once an order is in the hands of the carrier.

8. International Shipping

We offer international shipping to many countries. If your country is not available at checkout, please contact us at support@qualitytoolshop.com for a custom quote.

Please note: International orders may be subject to import duties or VAT charges that are the responsibility of the customer.

9. Shipping Address

Please ensure your shipping address is complete and correct. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

10. Contact Us

If you have any questions regarding your order or our shipping policy, feel free to contact us:

📧 Email: support@qualitytoolshop.com
📍 Address: ENDA TRADING CO., LIMITED
RM D5, 5/F
King Yip Factory Building
59 King Yip Street
Kwun Tong
Hong Kong
🌐 Website: www.qualitytoolshop.com